Help & FAQ
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- Who can join Nubian Dukes?
- Nubian Dukes is strictly for adults 18 and older. Accounts found to belong to minors are removed immediately.
- How precise is my location on the map?
- Your position is snapped to an approximate grid before anyone else sees it, and Plus members can turn on Ghost Mode to disappear from the map and search entirely.
- Who can see my profile details?
- Sensitive fields such as political affiliation, safer-sex preferences and private photos each have their own visibility setting: everyone, matches only, premium members only, or nobody.
- How do I report someone or something?
- Use the ⋯ menu on any profile, post, message or event to report it. Reports go straight to the moderation team and are reviewed independently of the person you reported.
- How do refunds work for event tickets?
- Each event sets its own refund policy, shown before you check out. Refund requests are handled by the event organizer, with our team available if something goes wrong.
- What do I get with Nubian Dukes Plus?
- Plus unlocks Ghost Mode, exploring other areas remotely, extended distance filters up to 100 miles, and additional discovery filters.
- How do I deactivate or delete my account?
- Open Settings, then Account. Deactivating hides you from discovery and messaging immediately, and you can reactivate by signing back in.
- Can advertisers target me by identity?
- No. Targeting by ethnicity, health status, political affiliation, sexual behavior or private messages is blocked at the system level, and you can turn off ad personalization in Account settings.
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